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Tooltip not displaying to some users on flex grid.

Last post 05-02-2008 5:19 AM by Wolfeye. 2 replies.
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  • 04-08-2008 12:12 PM

    • viditm
    • Not Ranked
    • Joined on 07-05-2007
    • Posts 1

    Tooltip not displaying to some users on flex grid.

     
    I have a windows forms application (VS 2003, Framework1.1sp1, vb.net) which has tooltip control on each form.
    Intermittently the tooltip stops showing. It always happens on a grid (component 1 flex grid - oldish version) . When the user logs in a stays in the app and performs functions, after some time the tooltip just stops displaying.
    The problem seems to happen only in deployed code and never (never ever) in debug mode.
    Any way to figure out what is happening?

    The tooltip code is written on a mouse enter and leave event of the grid. the tooltip only shows when the user enters a specific column.

    Any help is appreciated.

    thanks



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  • 04-30-2008 2:09 PM In reply to

    Re: Tooltip not displaying to some users on flex grid.



    http://helpcentral.componentone.com/cs/forums/p/74874/203611.aspx#203611

    What version of C1FlexGrid you are using?

    Can you post a small sample replicating the issue?

     

    Regards,

    Sam

    <viditm> wrote in message news:203611@10.0.1.98...

     

    I have a windows forms application (VS 2003, Framework1.1sp1, vb.net) which has tooltip control on each form.
    Intermittently the tooltip stops showing. It always happens on a grid (component 1 flex grid - oldish version) . When the user logs in a stays in the app and performs functions, after some time the tooltip just stops displaying.
    The problem seems to happen only in deployed code and never (never ever) in debug mode.
    Any way to figure out what is happening?

    The tooltip code is written on a mouse enter and leave event of the grid. the tooltip only shows when the user enters a specific column.

    Any help is appreciated.

    thanks



  • 05-02-2008 5:19 AM In reply to

    Re: Tooltip not displaying to some users on flex grid.

    I know there is a problem with Windows XP that if you look at a tooltip long enough for the tooltip to disappear by itself it won't show again. In that case it's not a FlexGrid problem.

    Test like this: Try looking at the tooltip you get by pointing at the time in the system tray until it disappears by itself. Then try to view it again - on my computers with XP it won't show again.

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