C1 Community

Hi,

In this case I would suggest you to copy the *.DOT files as mentioned in the below mentioned steps:

1. If you are using customized Templates then create a backup of the customized templates which you are currently using. Copy the folder C:\Documents and Settings\USERNAME\Application Data (Hidden Folder) \Microsoft\Templates and save it at a different location as backup.

2. Next, copy the Templates performing the following steps:

a) Close Doc-to-Help and any instance of Word. Restart the machine.

b) Copy the DOT files from

               C:\Program Files\ComponentOne\DocToHelp\Templates\Startup

    To:

               C:\Documents and Settings\USERNAME\Application Data (Hidden folder) \Microsoft\Word\STARTUP

               (Replace all if prompted)

For VISTA:

               C:\Program Files\ComponentOne\DocToHelp\Templates\Startup

To:

               C:\Users\ USERNAME \App Data (Hidden Folder)\Roaming\Microsoft\Word\STARTUP

c) Copy the DOT files from

               C:\Program Files\ComponentOne\DocToHelp\Templates\User

    To:

               C:\Documents and Settings\USERNAME\Application Data (Hidden Folder) \Microsoft\Templates

               (Replace all if prompted)

For VISTA:

Copy the DOT files from

               C:\Program Files\ComponentOne\DocToHelp\Templates\User\Word2007

To:

               C:\Users\ USERNAME \App Data (Hidden Folder)\Roaming\Microsoft\Templates

Also check under the tools and template and add ins that C1D2HEngine.dot have a check mark. Please check the attached screen shot for the same. 

I hope this helps.

Regards,

Andrew Miller